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Guides and answers
Practical ideas you can try today, and answers to the questions families ask us most.
Short guides
Written by our team for parents, students and adults.
For parentsSigns your child may need a learning assessment
Every child has off days. It's worth a closer look when several of these keep happening for months:
- Reading is slow and effortful, or words are guessed from the first letter
- Spelling is very inconsistent, even for familiar words
- Handwriting is hard to read, or writing tasks cause distress
- Maths facts don't stick despite lots of practice
- Your child understands well when you read aloud, but struggles alone
None of these mean something is wrong. They mean it's worth understanding how your child learns.
For studentsA five-minute reset for exam stress
- Breathe in for 4 counts, hold for 4, breathe out for 6. Repeat five times.
- Name 5 things you can see and 4 things you can hear.
- Write down the one topic you'll do next. Just one.
- Set a 25-minute timer and start with the easiest part of it.
Stress shrinks when the next step is small and clear. If it doesn't ease over a few weeks, talk to someone.
For parentsTalking to your child after a hard day at school
"How was school?" usually gets "fine". These open the door wider:
- "What was the best and the hardest part of today?"
- "Was there a moment you felt stuck?"
- "Who did you sit with at lunch?"
Listen more than you advise, and reflect back what you heard: "That sounds really frustrating."
For adultsBuilding a calmer evening routine
- Set a screens-off time 45 minutes before bed
- Write tomorrow's top three tasks so your mind can let go
- Take 5 minutes of slow breathing or a short walk
- Keep the same wake-up time, even on weekends
If sleep or mood stays low for more than two weeks, it's a good time to speak with a professional.
Frequently asked questions
Can't find your answer? Contact us.
What is distance learning?
Online classes for students in any country, planned around each student's educational needs. You learn at your own pace, with regular guidance and progress check-ins from our team.
Who can join distance learning?
Students from any country who want flexible online classes, including homeschoolers and open schooling students. Class timings: shared on enquiry.
Do I need a referral to book?
No. You can book directly. If you already have a report from a school or doctor, please bring it.
What happens in the first session?
We talk about what's happening and what you've noticed. For children, parents usually join for part of the session. You'll leave with a clear recommended next step.
How long does a learning assessment take?
Usually two to three sessions, followed by a feedback meeting where we explain the report.
Do you offer online sessions?
Yes, counselling sessions are available online by video call.
Is everything I share confidential?
Yes. We only share information with a school or anyone else with your permission, except when someone's safety is at risk.
Do you help with open schooling for graduation and masters?
Yes. Besides 10th and 12th, we guide students through open and distance graduation and masters programmes, from admission to assignments and exam preparation.
Do you work with children with autism or Down syndrome?
Yes. Our special education programme builds individual plans for children with autism, Down syndrome, ADHD and other developmental needs, along with speech and behavioural therapy.
What are the fees?
Fees depend on the service and are shared during your first consultation.
Start with a conversation
Tell us what's happening. We'll recommend the right first step, with no obligation to continue.